Frequently Asked Questions

How Do I Get My Order

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HOW DO I KNOW WHEN YOU RECEIVE MY ORDER?

You will receive an automatic email after your order has been placed with your order number and invoice. We require a valid email so that you receive this information and can contact you with any difficulties with your photo submission or order. It's important to note that some email services may screen emails and our confirmation email may go to your SPAM folder. Please add us to your address book to avoid this.

Sales tax is collected for orders shipped to New Jersey at 6.625%.

INTERNATIONAL SHIPPING & CUSTOM INFORMATION

INTERNATIONAL SHIPPING & RETURNS/REFUNDS

International orders, we ship USPS First Class International Mail without tracking. Please feel free to ask questions prior to ordering, as we do not accept returns on items.

• We collect postage that simply covers our cost of shipping and handling from the United States via USPS First Class International Mail.
• We DO NOT collect for any other duties or fees. All customs duty fees and taxes are the responsibility of the buyer. Customs duties, taxes, VAT, brokerage fees, or tariffs could be applied to your package at the discretion of your local customs officers or post office and we have absolutely no control over this, nor do we know how much will be collected from you.